We typically reply within one business day, and often within a few hours. For anything urgent about an active reservation, call (231) 272-2577 — our guest team is available daily from 9:00 AM to 2:00 AM ET.
How can I get help during my stay?
Every guest receives a digital guest guide by text with property details, check-in information and direct contact options. You can also call or text us any time during support hours and we’ll take care of it.
How do I inquire about property management?
Send us a message through the form above or visit our Partner With Us page. We’ll set up a conversation about your property, walk through our services and prepare a revenue analysis for your home.
Where is the True North office located?
476 US 31 South, Traverse City, MI 49685
All office visits by appointment. Use the map above or Get Directions for directions.
Planning your next stay?
Whether you’re booking a Northern Michigan getaway or looking for professional property management, our team is here to help.